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              <h2 class="title">Refund & Cancellation Policy</h2>
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                    <h2 class="title mt-10 mb-10 text-center">Refund & Cancellation Policy</h2>
                    <p class="paragraph mb-10" style="text-align:justify;">Lok Kalyan Samiti, India has instituted a refund policy to ensure fair and transparent processing of requests for refund of donations. Lok Kalyan Samiti, India respects the donors for the financial contributions made by individuals towards the most marginalized children in India. We take utmost care to process donations as per the instructions given by our donors, online and offline.</p>
					<p class="paragraph mb-10" style="text-align:justify;">However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his/ her donation, Lok Kalyan Samiti will respond to the donor within 7 days of receiving a valid request for a refund from the donor. The donor will have to send Lok Kalyan Samiti a written request for a refund within a maximum period of 15 days of donating, to the email - <a href="mailto:info@lokKalyanSamiti.org">info@lokKalyanSamiti.org</a>. Donors need to keep the following points in mind while initiating a refund request:</p>
					<p class="paragraph mb-10" style="text-align:justify;">1. Lok Kalyan Samiti will examine each refund request and seek explanations from the donor. Donor details will be verified by seeking documents of proof (PAN Number and Address) and donation (date of donation, amount of refund, mode of donation, transaction reference number, and reason for refund).</p>
					<p class="paragraph mb-10" style="text-align:justify;">2. As per clauses (viii) and (ix) of sub-section (S) of Section 80G of the Income Tax Act introduced with effect from 1st April, 2021, Lok Kalyan Samiti (the Donee) will file a “Statement of Donations received” (in Form No.1OBD) reflecting details of donors and donations received and will be issuing the Certificates to the donors (in Form No.1OBE) giving details of the donee, details of donor and details of donation received during the financial year, by 31st May immediately following the end of the financial year which the donation is received. As per the aforesaid provisions, deduction on account of the donation under Section 80G shall be allowed to the donor only on the basis of the Statement of Donations filed by the Donee with the Income Tax authority.</p>
					<p class="paragraph mb-10" style="text-align:justify;">3. After receiving the request for refund from a donor within 15 days from the date of donation, the refund process may take 15 to 20 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done. Irrespective of the mode of donation, refund amount will be credited directly to the donor’s bank account or the credit card / Debit card account from which the donation was made. The donor will have to share his/her account holder name, account number and IFSC code in case the donation was made via bank transfer. However, in case of online donations via debit or credit card / Debit card, the donation will be refunded and credited directly to the card account in case the refund request has been received within 15 working days of deduction of the donation.</p>
					<p class="paragraph mb-10" style="text-align:justify;">Note: If the tax exemption certificate has already been issued, then we will not be able to refund the donation. However, in case of a valid refund request due to any error on Lok Kalyan Samiti’s part, Lok Kalyan Samiti will consider the request for refund of donation.</p>
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